Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.5/10
20,701 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.5 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.5 /10
  • Shipping charges
    7.4 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.6 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Nordstrom Rack

  • 1/10 Review by: Verified customer

    I was disappointed that there was a shipping fee.

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  • 3/10 Review by: Verified customer

    Website is really not user friendly. Didn't work on my iphone and was sketchy, at best, on my laptop.

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  • 10/10 Review by: Corgyn

    There are only two brands that I shop for at the rack: Eileen Fisher and Kut from the Kloth. I check the brands often. It would be nice if there was free shipping. The Rack used to provide that service.

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  • 10/10 Review by: Happy as a Clam

    Love you guys!!

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  • 6/10 Review by: Verified customer

    I love the deals I can find at Nordstrom Rack and the convenience of shopping their discounted prices online. The only problem I have is not being able to save in stock items I plan to purchase, in my shopping cart. If I don't confirm payment and...

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  • 6/10 Review by: Verified customer

    Disappointing to see I couldn't use an internationally issued card like I am able to use on all other sites I do online purchases on.

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  • 7/10 Review by: Verified customer

    I enjoy shopping with you but my only complaint would be that my items in my cart kept expiring. I started shopping yesterday and every thing was gone when I logged back in this morning. I refilled my cart then and wanted to show my husband when he...

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  • 7/10 Review by: Jess

    Hi! Just got the nordstrom card and was looking forward to using the rewards on a purchase online. Unfortunately, until i get the physical card I can't do that. It would be great if you guys could provide a temporary code or something to allow new...

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  • 9/10 Review by: Verified customer

    I ordered something by this brand, loved it too big, returned to a Nordstrom's Rack nearby and had re-ordered it again. Very easy.

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  • 8/10 Review by: Llama Dad

    The process was painless. One pair of shoes did not fir quite right so I may be returning them.

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